Legal Information

Terms of Business

1. GENERAL

In these conditions Meopham Fencing Works Ltd is referred to as “the Company” and the Company, person or other body placing the order will be referred to as “the Customer”.

These conditions shall form the basis of the contract between the Company and the Customer, and shall apply to all orders placed.

No servant or agent of the Company has the power to vary these conditions verbally, or make representations or promises about the condition of the goods, their fitness for any purpose or any other matter whatsoever.

All illustrations, drawings and photographs as detailed in any of our Price Lists and Sales Literature are the sole property of the Company and may not be copied or reproduced under any circumstances, without the written authority of a Director of the Company.

Although we have endeavoured to ensure that the accuracy of all the information within this Website/Price List is correct, the Company cannot accept responsibility for any claim arising from errors or omissions.

These conditions are subject to English Law and to the jurisdiction of the English Courts.

 

2. ORDERS AND SPECIFICATIONS

The customer’s order is an offer and shall become binding upon acceptance by the Company.

All Telephone Orders must be confirmed in writing and clearly marked “Confirmation of Telephone Order”.  We will not be responsible for any errors on unconfirmed telephone orders, nor from any duplication arising if the confirmation order is not clearly marked.

All quotations are made subject to the goods or materials being available on receipt of the order.

All specifications, drawings and particulars supplied by the Company are approximate only unless otherwise stated and the Company reserves the right to alter specifications and to make modifications without notice to the customer.

The Customer shall be responsible for the contents of all plans, drawings and other information supplied by them to the Company and for any discrepancies, inconsistencies, errors or omissions therein.

Where goods are manufactured to the Customers specification, pattern or drawings, the Customer will indemnity the Company against any infringement, or alleged infringement of any patent or design, when a third party may be entitled to claim.

The Customer is responsible for the suitability of all orders.

Once the manufacture of the order has commenced we cannot accept cancellation of that order.

The Customer can only cancel any order with the written consent of the company.

When the Company agrees to the return of the goods a handling charge of 30% of the goods value or £15, whichever is the greater, will be imposed on the Customer to cover restocking.

The Companies liability in respect of the goods shall not exceed the purchase price of the goods.  The Company shall not be responsible for any injury, damage or loss caused directly or indirectly by the goods.  The Customer shall indemnify the Company against any liability.

 

3. PRICE

The price is inclusive of VAT which will be charged to the Customer at the rate appropriate on the date of despatch unless stated otherwise.

All prices are subject to revision without notice and will be invoiced at prices ruling at the date of despatch.

The Customer at the request of the Company shall pay a charge in addition to the price of the goods, for tests, modifications, alterations and to cover all other costs incurred.

If between the date or order and the delivery date there are any variations in the rate of VAT, cost of materials, overheads, labour, transport or any other costs, the Company will be entitled to charge the order at the new rate.

Credit Card payments will attract a 2.5% surcharge due to the charges raised on us by the credit card companies.

 

4. DELIVERY/COLLECTION

The Company will deliver goods free of charge within Meopham itself.  A charge will be made for loads outside of this area.

We will not accept liability for the goods if the Customer or Customer's agent is not available to sign for the goods.

If the customer fails to take delivery or access is unsuitable and the goods are returned, a charge will be made for handling, storage and transport.

The Company undertakes to despatch the goods on the stated delivery date, any failure to deliver goods by that date shall not constitute a breach of contract, nor shall the Company be liable for the consequences of the delay.

The Company reserves the right to make deliveries by instalments and tender a separate invoice in respect of each instalment.

The Company may at any time withhold delivery of goods to the Customer pending payment of any sum due from the Customer to the Company under any other contract.

 

5. INSPECTION

The Customer should notify the Company of any delivery shortage, damages or defects within 3 days from the delivery date.

The Company’s liability will be limited to replacing, repairing or a credit note, for any goods as determined by the company.

 

6. PAYMENT

Payment is required against Cash or Credit Card with order unless agreed otherwise by a Director of the Company.

 

7. RISK AND TITLE

The risk shall pass to the Customer and the Customer is responsible for all loss, damage or deterioration of the goods.

Title in all the goods shall remain in the Company until payment due under all contracts is received in full.

The Customer shall permit an agent or employee of the Company to enter the customer’s premises to repossess goods subject to this retention of title.  If the goods are on the premises of a third party the Customer shall remove the goods and return them to the Company.

 

8. FORCE MAJEURE

The Company will not be liable for any loss or consequential liability or damage resulting from any delay in performing or failing to perform the contract by any causes beyond the Company’s control.

 

9. CHARACTERISTICS OF TIMBER

Wood that has been pressure treated will shrink as the water used in the treatment process evaporates from the timber.  Because wood is a natural material and not evenly porous, not all areas may dry at an even rate.  This uneven drying creates tremendous pressure inside the wood and causes it to split, twist or warp as it is exposed to sunlight and air.  It is very unusual for any natural weathering characteristics to be detrimental to the structural strength or the life expectancy of the timber.